Personal Data means any information that can be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home, as defined in Article 4 of the EU General Data Protection Regulations (GDPR)..
We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below. .We collect information about you when you input it into the Services or otherwise provide it directly to us.We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. We keep track of your preferences when you select settings within the Services.
Services include the Global Viewpoint. Inc. products you use, where we collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include. Content also includes the files and links you upload to the Services.
The Services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team,
We receive information about you from other Service users, from third-party services, from our related companies, and from our business and channel partners.We receive information about you from companies that are owned or operated by us, in accordance with their terms and policies. We work with a global network of partners who provide consulting, implementation, training and other services around our products. Some of these partners also help us to market and promote our products, generate leads for us, and resell our products. We receive information from these partners, such as billing information, billing and technical contact information, company name, what GlobalViewpoint, Inc.products you have purchased or may be interested in, evaluation information you have provided, what events you have attended, and what country you are in.
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.
We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
We use your contact information and information about how you use the Services to send promotional communications that may be of special interest to you, including by email and by other companies’ websites and applications,
Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
If you are an individual in the European Union (“EU”), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them.
We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;You give us consent to do so for a specific purpose, or we need to process your data to comply with a legal obligation.
We share information about you through the Services and with certain third parties. We share information we collect about you in the ways discussed below, including in connection with possible business transfers, but we are not in the business of selling information about you to advertisers or other third parties.
Our websites offer publicly accessible blogs and forums. You should be aware that any information you provide on these websites – including profile information associated with the account you use to post the information – may be read, collected, and used by any member of the public who accesses these websites. Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into these Services. To request removal of your information from publicly accessible websites operated by us, please contact us as provided below. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.
We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.]
We work with third parties who provide consulting, sales, and technical services to deliver and implement customer solutions around the Services. We may share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations. We may also share information with these third parties where you have agreed to that sharing.
Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect Global Viewpoint, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data.While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
How long we keep information we collect about you depends on the type of information, as described below. After such time, we will either delete or your information or, if this is not possible securely store it.
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.
If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services.
Your rights will be determined by the country in which you reside. Many counties have specific laws relating to privacy. We seek to abide with all relevant national laws.
If you reside in the European Union, you have the right under the General Data Protection Regulation (GDPR) to request from Global-Viewpoint, Inc. access to and erasure of your Personal Data. If you reside outside of the European Union, you may have similar rights under your local laws. You can access, change or to request deletion of your Personal Data by emailing us firstname.lastname@example.org.
California Civil Code Section 1798.83 (“Code”) permits users of our Site who are California residents and have provided Personal Data to us to request from us certain information regarding our disclosure of Personal Data to third parties for their direct marketing purposes.
As required by the Code, at your request we will provide you with the categories of Personal Data that we collect through the Site and the categories of third party persons or entities with whom such Personal Data may be shared. California law requires us to inform you, at your request, of (a) the categories of Personal Data we collect and the third parties with whom we share that information; (b) the names and addresses of those third parties; and (c) examples of the products marketed by those third parties. To make such a request, please send an email [email protected]
To help protect the privacy of the Personal Data you transmit through use of the Services, we use commercially reasonable security practices that are technically feasible for us to protect the user data we collect against unauthorized access, including, without limitation, physical, technical, and administrative safeguards.
Personal Data collected on the Site may be stored and processed in the United States or any other country in which Company or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.
You agree to comply with all local laws, rules and regulations regarding online conduct and acceptable content. Without limiting the generality of the foregoing, you agree to comply with all applicable laws, rules and regulations regarding the transmission of data exported from the United States or the country in which you reside.
Our Services are not intended for or directed to persons under the age of 13. Any person who provides their information to Company through a Service represents to Global Viewpoint that they are 13 years of age or older.
Last Updated: May 25, 2018